do you know what does my HEAD in???? When businesses take to FACEBOOK and there WEBSITE writing like year 9 girls!!!!
Excessive punctuation, random capitalisation and incorrect spelling and grammar distracts the reader from what otherwise might have been a good promotion or key message. While many small businesses do not have the resources to hire a professional, a rough job may be doing more harm than good. Social media and websites give brands a public face, and if this face is being seen as sloppy and unintelligible, trust in the product/ service will lower considerably.
I think organisations should seriously consider whether they have the skills to run this platform, because if they don’t, they could be seriously harming the image of their business.
Is it just me being pedantic or do others feel the same?
If you needed a service (think hairdresser or electrician), but their social media and website featured incorrect spelling and grammar… would you still use them?